stridekicks

TERMS & CONDITIONS

RETURN & REPLACEMENT POLICY

  • Replacement only for wrong size, incorrect item, or damage.
  • No returns or refunds for personal preference or dislike.

Refunds are not available, only replacements.

UNBOXING VIDEO REQUIREMENTS

  • A continuous, uncut 360° unboxing video is mandatory for any damage, size, or missing-item claim. Report within 24 hours.
  • Video must start by showing the address label and outer packaging.
  • Edited or fake unboxing videos are not accepted as proof.

AI-GENERATED IMAGES & PRODUCT REPRESENTATION

Some product visuals are AI-generated for display purposes. We aim to match products closely to these images.

Minor differences in color, texture, shine, or finish may occur due to lighting, AI rendering, screen settings, or stock variation. These are normal and not defects.

Buy 1 Get 1 / Two Pair ₹1499 offers use 6A-quality replica products, priced accordingly. "6A quality" is a market grading term only — it does not imply original, branded, or authorized goods.

RETURNS & REPLACEMENTS (VISUAL VARIATION)

Differences from lighting, digital rendering, or screen display are not manufacturing defects and are not eligible for return or replacement.

IMPORTANT NOTES

  • Slight color variation may occur due to photography or screen settings.
  • Combo/offer items follow your selected model; minor color shifts may occur based on stock — closest match is ensured.
  • Loose threads, removable stains, or minor stitching flaws are not considered damage.

KEEP IN MIND

  • Orders cannot be cancelled once placed.
  • Replacement courier costs are borne by you, unless the fault is ours — then we cover it once you share the dispatch slip.
  • Product quality corresponds to the price paid.

SHIPPING & DELIVERY

  • We do not own or operate the courier services used.
  • Delivery delays by third-party couriers are beyond our control. 24x7 support is available, and unresolved issues are handled through mutual discussion.
  • Refunds or cancellations are not granted for courier delays.

SIZE REPLACEMENT CONDITIONS

Same-shoe, different-size replacements depend on stock availability.

If your correct size was delivered, exchanging it for a larger or smaller size afterward is not possible — the available size range is stated before purchase. Please review sizing carefully before ordering.

Please read all terms carefully before ordering. For full terms, visit our website. Contact us first with any questions.

BEST REGARDS, STRIDEKICKS TEAM